Outdated tech stalling future growth
Honest Burgers found itself at a crossroads when its existing POS system reached the end of its life cycle. Tommy Giraux, Head of Restaurant Systems, had been with the company for over a decade and understood the need for a robust, future-proof solution.
The existing POS was outdated and lacked essential features needed to support its growth ambitions. With only one update in two years, the system was stifling innovation, making it difficult to introduce new offerings like loyalty programs and Self-order Kiosks.
Honest Burgers required a constantly evolving platform that would fit seamlessly into its existing hardware setup and support its long-term expansion plans without excessive integration challenges.
Disconnected data, inefficient platforms
Before moving to Vita Mojo, managing the restaurant’s digital operations was a cumbersome task. Honest Burgers had to juggle multiple separate menus across different platforms (POS, Click-and-Collect, delivery services, and reporting systems), all of which required manual updates. This inefficiency wasted days every month and complicated site-level operations.
Additionally, staff had to manage a ‘tablet party,’ with multiple devices required for different ordering channels.
By transitioning to Vita Mojo, all these disparate systems were unified into a single platform, dramatically reducing menu management to just an hour per month.
Consolidating all operational tools into one tablet streamlined reporting, order management, and day-to-day tasks, significantly optimising efficiency across locations.