Book a Chat
c42b33c1-f4bb-442d-9241-cf46cc47a32b
Episode #2

December 13, 2021

Digital Titans of Hospitality: Hugo Engel, Digital Executive, LEON

Over the last six months, the pandemic has catalysed digital transformation across the hospitality industry. No one could’ve predicted where the industry would be in 2021. As the dust starts to settle on Covid, operators are now starting to look beyond survival to see how technology can improve their business. We’ve spoken to industry leaders, operators, CIOs and tech experts and explored some of the biggest unanswered questions around digital transformation within hospitality.

Presented by Michael Tingsager

In this episode with Hugo Engel, Digital Executive at LEON Restaurants, we learn how they transformed their business by creating value for customers with personalised experiences through the power of technology and data-led decisions.

Michael and Hugo cover:
– How to use digital ordering capabilities to serve and understand customers better
– How to put digital tools in the hands of the frontline
– How data can transform your customer experience
– How digital learning can improve the onboarding process
– The importance of stopping up and sorting out your tech stack.

Enjoy this article?

You may enjoy these other resources

Digital Titans of Hospitality: Nick Popovici, co-founder and CEO of Vita Mojo

Over the last six months, the pandemic has catalysed digital transformation across the hospitality industry. No one could've predicted where the industry would be in 2021. As the dust starts to settle on Covid, operators are now starting to look beyond survival to see how technology can improve their business. We've spoken to industry leaders, operators, CIOs and tech experts and explored some of the biggest unanswered questions around digital transformation within hospitality.

Digital Titans of Hospitality: Joel Robinson, Digital & Technology Director, Azzurri Group

Over the last six months, the pandemic has catalysed digital transformation across the hospitality industry. No one could've predicted where the industry would be in 2021. As the dust starts to settle on Covid, operators are now starting to look beyond survival to see how technology can improve their business. We've spoken to industry leaders, operators, CIOs and tech experts and explored some of the biggest unanswered questions around digital transformation within hospitality.

Digital Titans of Hospitality: Phil LeBrun, Enterprise Strategist at Amazon Web Services

Over the last six months, the pandemic has catalysed digital transformation across the hospitality industry. No one could've predicted where the industry would be in 2021. As the dust starts to settle on Covid, operators are now starting to look beyond survival to see how technology can improve their business. We've spoken to industry leaders, operators, CIOs and tech experts and explored some of the biggest unanswered questions around digital transformation within hospitality.

Sign up to our newsletter

testimonial
“It’s been remarkable what Order & Pay has done for service. We would have definitely had capacity issues if it wasn’t for the platform.”
Anita Atkins
Anita AtkinsBoston Tea Party Cafés
“Vita Mojo’s powerful digital ordering platform and obsessive approach to client success make them an exceptionally valuable partner for any restaurant brand.”
Hugo EngelLEON Restaurants
“The speed of delivery wouldn’t have been possible without an agile approach and close collaboration with Vita Mojo throughout. We launched Order at Table quickly and tested and iterated to refine the experience at an incredible speed.”
Reg MeyerNando's, Head of Technology Solutions