The Vurger Co was born in 2016 with the mission of revolutionising fast food through the power of plants. After using a string of POS systems which were difficult to integrate with the rest of their tech stack, Neil Potts (Co-founder, The Vurger Co) wanted to make a change. “Our tech stack felt like a patchwork quilt of things that didn’t go together.”

The Vurger Co kitchen was a hectic place. It was full of tablets, which was messy and stressful to deal with. Staff would push through orders manually through the POS system and there were a lot of inefficiencies and room for error. They needed a solution that integrated all orders seamlessly into one screen and that would help run their restaurant in a more efficient way.

Going for a centralised solution with Vita Mojo meant that The Vurger Co’s POS, digital ordering, kitchen management and delivery integrations are all managed in one system. “Having everything digitised and in one place streamlines everything. It’s convenient, makes operations and reporting much easier. We have never looked back!”

Building a strong customer connection is core to The Vurger Co business. Having a team member on hand to greet customers, explain the menu and offer recommendations has always been important and they didn’t want a digital ordering process to take away from that experience. However, it can get hectic on site juggling order-taking, serving tables and managing takeaway orders. Introducing self-serve Kiosks, Click & Collect and Order & Pay at Table has allowed staff to be freed up to comfortably manage the lunchtime rush whilst also being available to help customers that need a little extra advice.